Welcome to the Memberium Customer Support Portal
Opening a Ticket With Support
If you can’t solve the problem yourself easily, please contact us at support. We can usually help you resolve problems quickly and easily if you supply us the proper information.
|Submit a Ticket View Tickets|
|For support documentations please visit www.memberium.com/documentation|
- Web Hosting Requirements – Ioncube and PHP
- Does Memberium work with my web hosting provider?
- What if I need help setting Memberium up?
- Why should I choose Memberium for building my Infusionsoft membership site?
- Can I switch from another membership plug in like iMember360 or Wishlist?
- Are there any known plugin or theme conflicts when using Memberium?
|Regular Support Hours
Mon-Fri 10:00am - 6:00pm
Sat-Sun Monitoring Tickets
|“Q&A” or “Office Hours” Calls
(Q&A Format, You Can Ask Your Questions Live!)
Tuesday 10:00am – 10:30am Mountain
Thursday 4:00pm – 4:30pm Mountain
Register for Office Hours
|Facebook Support Group|
If you would like to engage with the Memberium community, you can join our Facebook Group
If you are an ICP you can join our Facebook ICP Group
|Contact Sales |
Phone (801) 894-9994
Please Note: Due to call volume and limited number of phone staff, your call may go to voicemail. In that case we'll make a best effort to call you back.